100% Money Back
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just email us what went wrong, send along a pic, and we'll give you your money back in full. Then if possible, you can donate your product to a local charity or recycle it.
You can always contact us for any return questions.
Damages and issues
If there is an issue with your order: if it's the wrong size, wrong color, defective, or otherwise not exactly what you wanted then simply notify us, and we'll give you a refund. You won't be asked to ship the product back to us.
Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected, just let us know and we will get you a new one.
There are no cancellations if your order has been fulfilled.
You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.